Why do Many Managers Prefer Gamification and Employee Engagement
Let us start with objectivity as the as one of the benefits of gamification. With this you will have to move from old methods to constant and automatic data collection. Some of the data that it will capture are; sales representative’s productivity rates, call center employees handling time, internal knowledge usage rates and many other things as well. It will help you in determining the real thing that is happening on the ground rather than basing your arguments on observation. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. This is one area that majority of people does not take seriously and they should do as it determines the direction of your business.
Also, it also makes the managers lives easy. Because gamification can allow the managers to see how their employees are performing unbiasedly doing their work to be simpler. This will help them in eliminating assumptions and guesswork. Assumed how happy and focused you will be when you discover that much of the data in the performance reviews are not objective.
Most of the people prefer gamification since it allows the employees to get feedback. As a result, the employees will be in a position to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Also, it promotes recognition. Your employees will always be motivated if their work can be recognized besides their performance. Since gamification will allow you to see who is performing well, making a good progress and the one who is lagging behind. Being that this is done automatically the employers will find it very easy and simple to use.
We also have mastery. With this, you will be in a position to acquire new skills and develop them with time. In the long run, you will realize that what seemed impossible to do you can now handle using the least effort possible.
Apart from that, it promotes motivation to all. Gamification can cater for everyone needs in the organization by automatically generating data about them. Most of the people like gamification because it can allow the employees to view their performance and make necessary improvements.